General information
g.on field is an app for organizations that are customers of g.on experience GmbH. Employees and contractors of these organizations use the app to capture and edit geodata in the field. The app can only be used with a g.on field service that is either set up by your organization or hosted by g.on experience for your organization.
This privacy policy applies to the g.on field app. Our general privacy policy at www.gon.de/en/privacy-policy applies to our website. The cookies, analytics tools, social media plugins and newsletter described there are not used in the app.
Who is responsible for data processing in the app?
The organization that gave you access to g.on field, usually your employer or client, is responsible for the data you capture with the app. It decides which data is captured, how long it is stored and who can access it. The legal basis for the processing is also determined by your organization.
If we operate the g.on field service on behalf of your organization, we process the data as a processor under Art. 28 GDPR. In doing so, we act solely on your organization's instructions and on the basis of a data processing agreement. Services operated by us run in data centers in Germany.
The only data we process for our own purposes through the app are inquiries you send us by email (see "Inquiries to our sales team"). The controller for this is g.on experience GmbH, Willy-Brandt-Weg 13, 48155 Münster, Germany, phone +49 251 13650-0, email info@gon.de.
Downloading the app
You get the app from Apple's App Store or from Google Play. When you download it, the data required for this is transferred to the respective provider, such as your email address, your customer number with the provider, the time of the download and your device ID. We have no influence on this processing, the respective store provider is responsible for it. From Apple and Google we only receive aggregated statistics and technical crash reports, provided you have allowed them to be shared in your device settings.
Setup and sign-in
To set up the app, you enter the address of the g.on field service and a service code, or scan a QR code. The app evaluates the QR code only on your device.
You sign in through your organization's identity provider, such as Microsoft Entra ID or g.on IDP. If your organization uses Microsoft Entra ID, Microsoft processes your sign-in data according to the agreements between your organization and Microsoft. The app stores sign-in information such as access tokens in the device's protected key storage (Keychain on iOS, Keystore on Android).
So that you can keep working without a network connection, you set a PIN in the app. The PIN is not stored in plain text, only as a hash value on the device.
Location data
The app uses your device's location to show your position on the map, display its accuracy and assign a location to your captures. The app asks for your permission for this. You can revoke this permission at any time in your device settings.
When you record a route, the app determines your location continuously, even when the app is running in the background or the screen is locked. This requires the location permission "Always". You start and stop the recording yourself. On Android, a notification is shown for as long as the recording is running.
Your location is not continuously transmitted to us or to your organization. Positions and routes are only transferred as part of a capture that you send yourself.
Camera and photos
For photos in forms, the app accesses your camera or your photos once you have given permission. Only photos that you add to a capture yourself are transferred.
Bluetooth
If you use an external GNSS receiver, the app connects to it via Bluetooth and receives its position data. This requires the Bluetooth permission. The app uses Bluetooth for this purpose only.
Captured data and transfer
A capture consists of the form entries, photos, position or route, the time and your user name. The app transfers this data in encrypted form (HTTPS) exclusively to your organization's g.on field service. Without a network connection, captures remain on the device until you send them.
Storage on the device
The app stores captures, settings and your organization's configuration in the app's protected storage area on your device. Captures you have sent remain visible in the app's history until you delete them there. You can remove locally created users in the app. When you uninstall the app, the operating system removes the stored captures and settings.
To help with troubleshooting, the app writes a technical log on the device. It is not transferred automatically. You can share it yourself using your device's share function, for example with your organization's support team. The shared log also contains the app version, operating system and device model, and on iOS also the device name.
Maps and detail sheets
Your organization determines which maps and layers the app shows. The app loads the maps directly from the map services set up for this, for example your organization's server, services of the surveying authorities or OpenStreetMap. For technical reasons, the respective provider receives your IP address and the map section displayed. If your organization uses OpenStreetMap, this data goes to the OpenStreetMap Foundation, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom.
The app loads detail sheets for objects from your organization's portal. The portal may store technically necessary cookies in the app.
No advertising, no analytics
The app contains no advertising and no third-party analytics, tracking or crash reporting services. We do not analyze how you use the app.
Inquiries to our sales team
You can contact us by email from within the app, for example to request a demo. The app opens your email program for this. We process your information to handle your inquiry. The legal basis is Art. 6 (1)(b) GDPR if your inquiry relates to a contract or concerns pre-contractual measures. In all other cases, the processing is based on our legitimate interest in responding to inquiries (Art. 6 (1)(f) GDPR). We delete your data as soon as the purpose no longer applies. Statutory retention periods remain unaffected.
Your rights
Your rights under the GDPR, such as access, rectification or erasure, regarding the data captured in the app apply to your organization. Please therefore contact your organization first. If a request to us concerns data that we process on behalf of your organization, we will forward it to your organization. You also have the right to lodge a complaint with a data protection supervisory authority. For questions about data protection at g.on, you can reach our data protection officer at datenschutz@gon.de.
Privacy Policy
An overview of data protection
General
The following gives a simple overview of what kind of personal information we collect, why we collect them and how we handle your data when you are visiting or using our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide them to us. This could, for example, be data you enter in a contact form.
Other data are collected automatically by our IT systems when you visit and use our website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the website. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that your data be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, encrypted, and pseudonimized, meaning that we will not be able to identify you through this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
General information and mandatory information
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various kinds of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. Please note that data processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the affected person may file a complaint with the competent regulatory authorities.
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Encrypted payments on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have your data be corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
Data collection on our website
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of the EU DSGVO/GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) of the EU DSGVOGDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Contact form
Should you send us questions via contact form on our website, we will collect the data entered on in the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter in the contact form only with your consent per Art. 6 (1) (a) of the EU DSGVOGDPR. You may revoke your consent at any time. An informal email making this request is sufficient. Data processed before we receive your request may still be legally processed.
We will retain the data you provide in the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) of the EU DSGVOGDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transmitted when entering into a contract with online shops, retailers, and mail order
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We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) of the EU DSGVOGDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Data transferred when signing up for services and digital content
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) of the EU DSGVOGDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
5. Social media
LinkedIn plugin
Our site uses functions from the LinkedIn network. The service is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each time one of our pages containing LinkedIn features is accessed, your browser establishes a direct connection to the LinkedIn servers. LinkedIn is informed that you have visited our web pages from your IP address. If you use the LinkedIn “Recommend” button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website to your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by LinkedIn.
More information can be found in the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy.
6. Analytics and advertising
Matomo (formerly Piwik)
This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is stored.
Matomo cookies remain on your device until you delete them.
The storage of Matomo cookies is based on Art. 6 (1) (f) of the EU DSGVOGDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website.
If you do not agree with the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing your usage data. If you delete your cookies, this will mean that the opt-out cookie will also be deleted. You will then need to reactivate it when you return to our site if you wish your activity not to be tracked.
Newsletter
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter in the contact form only with your consent per Art. 6 (1) (a) of the EU DSGVOGDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
Plugins and tools
Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) of the EU DSGVOGDPR.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.
